Payments

Payment methods accepted at Futgy

At Futgy, we want to make the purchasing process easier for you, so we accept a wide variety of payment methods. You can make your purchase using:


  • American Express

  • UCB

  • Mastercard

  • VISA

  • Apple Pay

  • Bank Cards

  • UnionPay

  • Sofort

  • ideal

Choose the payment method that is most convenient for you, and we will take care of the rest.

Do payments go through a security check?

Yes, at Futgy we take the security of your payments very seriously. To ensure the protection of your order and prevent credit card fraud, all payments go through a rigorous security check. Both we and your card issuer will validate and authorize the transaction. This process can take between 0 and 48 hours, depending on your bank's policies. We appreciate your patience during this time, as our goal is to ensure that your purchase is processed safely and smoothly.

What is 3D Secure?

The security of your online payments is one of our top priorities, and that's why we've implemented 3D Secure at Futgy. 3D Secure is an additional verification step that adds an extra layer of protection when you make purchases with your credit or debit card online. This process gives you added peace of mind as it helps prevent fraud. If you'd like to find out more about how 3D Secure works, feel free to contact our customer support team. We're here to answer all your questions quickly and efficiently.

My coupon code doesn't work

If you are having trouble redeeming a coupon code, we recommend following these steps:


  • Check the format: Make sure that an extra space has not been added when copying and pasting the coupon code. This small detail can prevent the code from being recognized.

  • Check case: Coupon codes are case sensitive, so it's important that you enter them exactly as they appear.

  • Correct possible errors: Check for character errors, spacing or spelling mistakes when entering the code.

If after following these steps you are still having difficulty redeeming your voucher, please contact our customer service team. We are here to help you resolve any issues quickly and efficiently.